New! Student Feedback on the WebApp

Hello there!

We wanted to share an exciting update and some changes that are happening soon! We will be releasing the “Student Dashboard” for parents & students soon . The Student Dashboard will be aimed at providing both students and parents an easy overview of their tutoring experience. In the initial version we will have components about “membership”, “bookings” and “tutors” that will appear for them (see screenshot).  We will follow up with more components including feedback on “engagement” and “progress” from tutors very soon, so stay tuned!

And this is where you come in! :)

So what will be new?

After each regular completed lesson we will ask you to rate the student’s:

  • Engagement - Did the student ask and answer questions proactively? Was the student not distracted by their phone and did they actively participate in the lesson? etc.
  • Preparation - Did the student share materials and prepare questions to ask before the lesson? Did the student complete tasks that were agreed upon in previous lessons? etc.
  • Understanding of the content - Did the student understand or get closer to understanding the topic discussed in the lesson?

These three areas will be rated using a 1 to 5  (1-bad to 5-excellent) star rating following each lesson. This will be mandatory - it’s just a few clicks but will give students and parents great insights! As a note, this new feedback: the individual lesson rating and aggregated average of the month, will be visible in the “Student Dashboard'' for both parents and students to see.

As another option with this new feedback, you will be able to share anything else you want to highlight in an open text field. This portion will only be mandatory if you rate any of the categories lower than 3 stars so that we can better understand what the issue might be.

When will this come into place?

The new feedback form will be released in the next two weeks, so keep an eye out for it ;)

What is still to come?

Initially the feedback you give will only be available to students & parents. However, we are already working on making this also available to you in your student overview. We will keep you posted!

Thank you for helping students and us to unlock their full potential

Best wishes,
Your GoStudent Team 🤓